Privacy Policy

This Privacy Policy reflects our commitment to protecting the privacy of our users and governs the collection, use, and management of personal data by FAUNA & FLORA INTERNATIONAL AUSTRALIA through its subsidiary brand, Client Central. By using the services and solutions offered by Client Central, you acknowledge and consent to the terms outlined in this document. Protecting your personal information and ensuring its security remain our highest priorities. Please review this policy carefully to understand how your information is handled.

Information Collected

When using the Client Central application, the following personal and financial information may be collected:

  • Name, surname, and contact information (email address, phone number)
  • Account information, such as username and password

Purpose of Data Usage

The data we collect is essential to delivering a seamless and personalized experience. Specifically, your information is used to:

  • Deliver and maintain the services provided by Client Central
  • Personalize your experience with the platform to enhance usability
  • Address customer inquiries and provide prompt, efficient support
  • Enhance the security, reliability, and performance of the application
  • Fulfill administrative, operational, and compliance requirements

Information Sharing

Your personal information is handled with the highest degree of confidentiality. It will not be sold, rented, or shared with unauthorized third parties. However, in certain circumstances, information sharing may be necessary, including:

  • Legal Compliance: To comply with applicable laws, regulations, court orders, or other legal obligations
  • Safety and Security: To protect the safety and well-being of users, prevent fraud, and mitigate risks

Any information shared under these circumstances will adhere strictly to relevant legal and regulatory requirements.

Data Protection and Security

At FAUNA & FLORA INTERNATIONAL AUSTRALIA, we implement cutting-edge security measures to safeguard your personal data from unauthorized access, loss, or misuse. These measures include:

  • Advanced encryption technologies to protect data during transmission and storage
  • Deployment of robust firewalls and secure servers
  • Regular updates and assessments of our security practices to address emerging threats

Our ongoing commitment to improving our security standards ensures that your trust in us remains well-placed.

User Rights

As a user of Client Central, you have the following rights regarding your personal information:

  • Access: Obtain a copy of the personal data we hold about you
  • Correction: Request corrections to inaccurate or outdated information
  • Deletion: Request the erasure of your data, where applicable
  • Restriction: Limit the processing of your data in specific circumstances

To exercise any of these rights, please contact us using the details provided below. For security purposes, identity verification may be required to process your request.

Use of Cookies and Tracking Technologies

Client Central utilizes cookies and similar tracking technologies to enhance your experience. These small data files, stored on your device by your browser, help us:

  • Recognize your preferences and improve functionality
  • Analyze user interactions to optimize platform performance

You may choose to disable cookies through your browser settings. However, disabling cookies may restrict access to certain features of the application.

Updates to the Privacy Policy

This Privacy Policy is subject to periodic updates to reflect changes in our practices, technological advancements, or evolving regulatory requirements. Any updates will be published within the application, and significant changes will be communicated to users in a timely manner.

Contact Information

For any questions, concerns, or feedback regarding this Privacy Policy, please contact us at:
Address:

  • 62 CAMBRIDGE ST
    COLLINGWOOD, VICTORIA 3066
    Australia

Client Central is a brand operated under FAUNA & FLORA INTERNATIONAL AUSTRALIA. We are committed to protecting your privacy and ensuring that your personal information is managed with the highest standards of security and confidentiality. Thank you for trusting us to deliver a secure and reliable experience.